Internal Complaint Resolution Process

September 1, 2014
Follow the Internal Complaint Resolution Process!!!

Canada Labour Code Part II, 127.1

HERE’S HOW :

* Obtain a H & S concern form- ACaeronet/my work/all forms/ACF32 or You may pick one up at the Health and Safety Door on Ground Level.

* Fill in the form and discuss it with a MANAGER. Have the Manager sign the form. The concern or issue will be investigated and the employee and the employer will be informed of the results.

*Have 2 Copies made. The CSM who signed it keeps original, you keep a copy of the initialed H & S concern form for yourself, have a copy for the H & S office (drop it off to our office) and call 905 676 2992 to leave a message that you did so – so we can help track it.

*The company must respond to your concern in writing within 30 days.

*If you do not accept the solution offered, the concern is then taken to a Health & Safety committee meeting for discussion and resolution.

* Still not satisfied with the response? The matter may be escalated to the Policy Committee or Labour Canada.sd

Work Safely,

Lidia Kafieh

UNIFOR Health and Safety Co-Chair
Air Canada Sales YYZ
Office 905.676.2992 Facsimile 905.676.5025 Cell 416.271.5040